Product Owner within Inventory Optimization – Store Stock Moves Apps

Would you like to work in an international agile driven environment on solutions used in different parts of the world? Do you consider yourself a proactive, self-driven colleague who can take full ownership of the initiative working both independently and as part of a group?

About Business Tech

The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Technology development in combination of new customer behaviors are transforming the fashion retail industry. In order to cater for the individual needs of customers, Business Tech delivers solutions, in an agile way, for the entire value chain for all our brands.

About inventory optimization

Inventory Optimization is a part of the Customer Fulfillment Domain and the Domain responsibility covers solutions and improvements from allocation, through stock optimization and fulfillment of orders to customers, stores and partners. Inventory Optimization currently has 13 product teams and our mission is to make all our inventory available to our customers in the most profitable and sustainable way possible.

The Product Owner Role

As a Product Owner, you will take responsibility for a product with full accountability for the business and customer value delivered by your product.

To do this, you will lead a cross-functional product team in close collaboration with key stakeholders, always keeping customers at the heart of our focus. You will define the strategic vision for your product and create the product roadmap based on an understanding of the market / industry, insights & data on your customers, and input from stakeholders across the company.

Working closely with the Product Area Manager, Product Area Lead Engineer and other Product Owners to ensure overall alignment, you will set objectives and key results (OKRs) that your product will drive towards. You will also identify, build, and manage strategic partnerships across products, working to manage dependencies.

The Product

Store Stock Moves Apps optimizes the movement of our products from the stores to the right place and right time considering both sustainability and our customers’ needs. Moving stock from one store to another in order to meet customer demand or sending garments back to warehouses, moving to storage or even loaning out for marketing and publicity. The product team is also called Apps since the solutions are applications on a store scanner. The product focus is to design solutions that are automated, intuitive and fun.

The product team currently consists of 12 people including Business Experts and Software Engineers. The technology includes .NET, C#, Message Queuing, Azure, Xamarin, SQL Server and Visual Studio.

The roadmap ahead is exciting. It includes moving the back end to Azure Cloud, rolling out the apps on new devices and smartphones as well as defining and rolling out a next generation solution for the stores with increased AI, automation, efficiency and usability.

The product is part of the core H&M business with direct interaction to our store staff. There are lots of great opportunities for improvement where you will see a direct impact in terms of efficiencies, productivity, added sales and customer satisfaction. The product team has a lot of positive energy, excellent collaboration and a passion for delivering business value. Each day is unique, rewarding, and fun!

Responsibilities

• Take end-to-end ownership of the product (full lifecycle from ideation to optimization) with ultimate accountability for business and customer value delivered
• Set the product mission and OKRs and translate these into a prioritized roadmap and team backlog that drive agreed KPIs
• Lead a cross-functional team of engineers and business experts to execute and deliver value
• Maintain an in-depth understanding of market / industry landscape and customer needs through close collaboration with key stakeholders and users to adjust strategy and priorities dynamically
• Establish and manage relationships with key stakeholders to ensure optimal collaboration across relevant business functions in the broader company
• Remain connected to the stores including periodic store visits to ensure solutions remain relevant and usable
• Identify and monitor KPIs, using them as a cornerstone for team focus and priorities, adjusting course and taking actions when needed
• Build strong collaboration with other Product Owners to ensure interfaces to other products
• Monitor and manage financial impact of decisions and priorities of the product team
• Establish and manage relationships with key external vendors

Preferred skills and previous experiences

• Experience in working with Stores
• Good communication and presentation skills in English
• Some knowledge in application development
• Experience in leading a cross functional, multi-competence teams including engineers, business experts and offshore team members.
• You are truly a doer, willing to get hands-on solving any problems needed to help the product move forward.
• Experience working with design, development, research and analytics.
• Agile mindset and willing to find new ways to deliver on your goals in case you get stuck
• Product Owner / Product Manager experience
• Product roadmap development & management
• Product mission & OKR creation
• Commercial understanding (budgeting, P&L)
• Market, trend, & customer analysis

Questions & how to apply

This is a full-time position with placement in Stockholm. Please apply with your CV as soon as possible, no later than 3rd of December. For questions, please contact Talent Acquisition Partner Kristina Dybeck at [email protected].

Interested? Come join us!