Site System Engineer

At Jeppesen we create amazing software that helps millions of passengers around the world to safely and efficiently reach their destination. Look up in the sky and you will see a quarter of a million crew members on thousands of aircraft, flying schedules produced by our software. We are the best in the world at what we do. We are the preferred choice for the world?s premiere airlines such as Lufthansa, Delta Airlines, Qatar Airways, SAS, Turkish Airlines, British Airways, Virgin Atlantic, Qantas, Singapore Airlines and many others.

In our Gothenburg office, we are passionate about delivering with ever increasing levels of quality. As an Agile organization we are transforming from traditional software releases to continuous delivery. We are currently seeking a Site System Engineer to team with us on this exciting journey.

The Site System Engineer at Jeppesen Gothenburg is responsible for maintaining and improving Jeppesen internal customer satisfaction by providing superior software support to end users of company computer based products. The Site System Engineer is also responsible for deploying and troubleshooting Desktop and Mobile devices including support and tracking.

The Support Team in Jeppesen Gothenburg supports 350 onsite users and up to 150 remote users via phone or remote desktop.

A successful candidate for this position needs to have several years? experience of working with second line support or equivalent and have a broad knowledge of the common windows operating systems and basic Linux and Macintosh skills. He or she also needs to have a strong customer focus, be fluent in English (our corporate language) in both speaking and writing and be able to prioritize accordingly. We see our next Site System Engineer as structured, self-driven, cooperative, flexible and an easy learner. We also see him or her as someone with good troubleshooting skills and who has a drive for improving processes. We value creativity and the ability to combine previous knowledge combined with finding new solutions!

We look forward to receiving your application before 15th November 2015

For questions about the position please contact Mia Hultman, at [email protected].

Please note that applications will be processed continuously and interviews may take place throughout the application period and that we do not accept applications to the above email address.

The Company

At Jeppesen in Gothenburg, over 300 employees from over 30 countries develop, implement and support cutting-edge resource optimization systems for airlines and railways. We solve some of the most intricate problems you can imagine ? in one of the most exciting and dynamic industries you can find.

Jeppesen?s crew and fleet management solutions are mainly developed in Gothenburg, with support from our offices in Montreal, Singapore, and New York. Jeppesen has 3,500 employees worldwide and is headquartered in Denver, Colorado, USA. Founded on the production of aeronautical charts, the company celebrated 80 years of guiding pilots safely to their destinations in 2014.

Jeppesen is a subsidiary of Boeing, the world?s leading aerospace company. Boeing is headquartered in Chicago, U.S.A., employing more than 160 000 people in 70 countries.