Senior Professional Services Engineer

Who are IOPSYS?

Our vision is to realizing the digital home!

Our belief is that the Wi-Fi gateway is an increasingly important part of the smart connected home and we support the vision by being a key player that transforms and brings the open-source business model to the gateway industry. Maintain leadership in development and offer supported versions of enterprise software for the gateway industry.

IOWRT is one of the most advanced, platform independent gateway software based on Openwrt*. We embrace open-source and contributes code to other open-source projects which enables IOPSYS developers get recognition for their work not only at IOPSYS but also in the wider community. We are located close to Mariatorget in Södermalm, Stockholm.

*OpenWrt is a trademark owned by Software in the Public Interest, Inc.

Who are your colleagues?

At IOPSYS you will work together with 50+ professionals from all around the world. Most of us are located in Sweden but we also have colleagues in Poland, Tunisia, India, Turkey and Russia. We have a passion to learn from each other and believe that the best way to reach our goals is through teamwork. Therefore, we encourage active sharing. Our work environment is friendly and built on trust, trust that we support each other and always try to do our best.

What about the role:

As our Senior Professional Services Engineer, you will be our customers primary point of contact when they have a technical problem, and make sure the problem is resolved

You will prepare and deliver product trainings as well as assist product installations and upgrades. Over time you will be essential in developing and upselling our portfolio.

The role includes a lot of communication, both verbally and in writing and in English. Knowledge in Turkish is advantageous.

We believe you are someone who loves to engage with customers, understand their technical issue and thrilled to solve it.

Who are you?

You have a master or bachelor’s degree in computer science, or equivalent. You have experience from embedded solutions, Java, Javascript as well as databases

You have solid working experience from IP technology: Networking, Protocols, and IP based services such as IPTV and VoIP.

You are well versed in mass management solutions and Linux as a platform for services

You have some years in operations department at telecom operator (CSP) or internet service providers (ISP) is a great experience for the job

You are analytical and methodical. With a smile on your face, you drive creative ways to find the root cause and address it.