UX Manager, Google Cloud Platform

Opening Date: 28th January 2022

Closing Date: 9th February 2022

Qualifications

Minimum qualifications:

• Bachelor's degree in Anthropology, Human Factors, Psychology, Human Computer Interaction/Computer Science, a related field, or equivalent practical experience.
• Experience User Experience (UX), interaction design and UX Research.
• Experience managing or leading design teams (i.e., interaction designer, visual designer, motion designer, UX researcher, etc).

Preferred qualifications:

• Master's or PhD degree in Computer Science, Human-Computer Interaction (HCI), Psychology, Information Science.
• Experience in quantitative research and statistical methods (i.e., sampling, weighting, statistical testing on attribute and continuous data, and Design of Experiments).
• Experience working in or collaboratively with cross-functional teams.
• Knowledge and understanding of Product Management and Engineering.

About the job

As a User Experience (UX) leader, you help define and drive the future of Google design. You identify and set product strategy, envision complex UX ecosystems and inspire teams to push the boundaries of what’s possible. You possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.

In this role, you will apply your passion for brand, craft, and design fidelity to guide research and design processes, mentor talented members of your team, and collaborate with leaders of other UX and Engineering teams to create innovative experiences across all of Google’s products.

Join the Reliability Infrastructure team at Google and help design and deliver the systems and products that will provide consistent and standardized infrastructure for Google Cloud Platform services. Our goal is to improve product quality and increase reliability by helping teams apply Google’s best practices and expertise.

Our solutions will inform, enable and empower internal and external engineering teams to build the most reliable products and services for our customers, on cloud and/or on premises. The team will bring engineering principles and agile delivery teams together to create products that help teams build the most reliable software and infrastructure products.

In this role, you will guide research and design processes, mentor talented members of your team, and collaborate with leaders of other UX and Engineering teams to create innovative experiences across Google’s products.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Provide leadership, direction, and mentorship for a team of UX Designers and Researchers; lead creative and holistic thinking across diverse product releases, platforms, and devices.
• Deliver a UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time.
• Define the UX research agenda for the Reliability Principles org, researching behaviors and needs to identify critical goals and journeys for our customers
• Build strong relationships and operating rhythms with leaders inside and outside their core product team to efficiently implement user experiences that are cohesive, inclusive, and well-informed.
• Be responsible for and effectively advocate for users in a fast-paced, corporate climate, imparting day-to-day design leadership that fosters a shared understanding of the user-centric intersection between design, content, business, and engineering.