UX Designer - Internal Tools

This is why you should join us!
You’ll be part of a creative and helpful environment with a lot of heart. Our international environment consists of skilled yet humble people, who love to share their knowledge. When you want a break, there’s probably a colleague up for a game of table tennis or a coffee, or you could just fill your inspiration with the beautiful view of Gamla Stan. We’ll believe in you and have a great openness to your thoughts and way of working, and we’ll always aim for you to be comfortable being yourself!

We’re highly ambitious when it comes to product development and always strive to be at the forefront of technology and encourage innovation highly. As the market leaders in online groceries, we’re far from satisfied and always looking for new ways to innovate and improve our product offering. We are agile and data-driven. Mathem is in a phase where you can make a real impact on our way forward and develop both your skillset and career. In the end, your work leads to cool products that make people’s lives easier!

At Mathem we’re looking for a systems thinker to come in and make sense of the internal tools, workflows and stakeholders that power Mathem’s service. You’ll be joining our growing team of Product Designers, UX Writers and User Researchers who share the goal of making Mathem the best online grocery delivery service in Sweden.

A glimpse of what you will get here:
In your role as a Product Designer here with us at Mathem, you will be both a strategic and executional partner to Product, Tech and Business stakeholders within the Price & Assortment and Delivery Offering product areas. To get the best time in this role you have a fluent understanding of the different tools, workflows and stakeholders that power Mathem’s service.

You will identify and frame opportunities to improve internal tools and processes. You will also visualise complexity to empower yourself and others better grasp the Mathem service. Another responsibility will be to co-design with internal stakeholders to create new workflows that bring efficiency to the Mathem Service.

Sounds fun, right?

The skills and mindset we are looking for are:
In order to exceed within this role experience working with internal tools and stakeholders is the kind of experience you would need. As a person, you are self-motivated and curious to understand and make sense of complex problems. You have the ability to shift from strategic conversations to execution. Besides this, you have experience in working with User Research to bring the end-user to the centre of the product development process.

Some examples of the problem spaces:
What are the problems you will work with? One of the most important internal tools is the app that Mathem's drivers use to deliver thousands of orders every day. You'll be a key part in making sure we solve for our driver's needs so that they can provide a delightful experience to Mathem's customers when they get their groceries. Mathem's operations are a well-oiled machinery where customers expectations evolve and complexity increases with growth. Therefore, we need your help to make sure we build tools to set up and monitor the delivery times offered to Mathem's customers, while making sure we can pick and deliver all those orders in time. Another key area is the product information management, here you'll shape the way in which we input, tag and expose our broad assortment of products to our customers.

We put a lot of emphasis on personal competencies so you may very well compensate for the lack of some of the above-mentioned criteria. Our selection process is continuous and we may move forward with candidates on an ongoing basis. If you have any questions regarding the process, role or Mathem in general - reach out to our Tech Recruiter Sofie Hautanen (https://www.linkedin.com/in/sofie-hautanen/) ✩