Principal Sales Engineer

The Opportunity

As a member of the local sales team, the Principal Sales Engineer provides representation to prospects and customers for all Sandvine solutions articulating their value proposition, operational benefits and features. The candidate must possess competitive knowledge in modern IP protocols and network policy management, including solution, technology and product offerings and a deep understanding of Sandvine’s solutions and products strengths, weaknesses, opportunities and threats.

The Job

• Provide pre and post-sales support through requirements gathering, proposal development and delivery of technical presentations via online meetings, on-site or trade shows.
• Install, configure and lead customer solution evaluation trials and/or POC engagements
• Develop and collaborate with other Sandviners to define technical documents such as solution designs, proposals, product specifications, RFP, RFI, and RFQ responses, diagrams, BOM’s, and quotes/estimates
• Effectively answer technical questions regarding the proposed solution
• Provides consultative product and solution expertise along with Partner and Customer Training
• Collaborate with the product team to identify and realize technical improvements to the product based on customer and partner feedback
• Owns the Proof of Concept (POC) process
• Works in conjunction with the proposals team to ensure the technical response is complete, accurate and competitive
• Connect periodically with assigned customer(s) to check on system health, inquire about customer interests, offer product update, answer any questions about how to use product
• Provides linkage between presales process and PS / Support handover including following process, completing documentation and facilitating handover
• Develop TAS sales strategy for named accounts and technical strategies for upsell / cross-sell
• Design end to end functional solution for customers and explain the solution design to customer technical staff
• Completes feature requests for customers and tracks their process through the REQ queue
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What Skills You Bring

• 10+ years professional experience in technical pre-sales and/or post-sales within the IT/Telecommunications/Security industry working with Tier-1 mobile and/or fixed line service providers
• Bachelor’s degree from a technical institution or equivalent
• Desirable experience in Deep Packet Inspection technologies, IP networking, security, analytics platforms and solution selling
• Deep understanding of virtualization technologies and concepts such as KVM, VMware, XEN, OpenStack
• Strong IP experience with L4-L7 protocols, services and concepts.
• Strong experience in installing and configuring IP network equipment in a Service Provider (Telecom) environment, with core network skills including RADIUS, AAA, TCP/IP,DHCP, LDAP, SNMP, Ethernet, etc.
• Experience in Wireless data technologies (WiFi, 3G, 4G, 5G and LTE), architecture and standards (3GPP)
• Experience in Fixed line technologies (FTTH, Cable, DSL).
• Experience or exposure into Data Analytics & Visualization platforms
• Strong experience and background with Linux/Unix systems.
• Strong background understanding and knowledge of network management software systems (AAA, Billing, NMS, LDAP) and their interaction/integration with network elements
• Good working knowledge and understanding of software development technologies (Programing, Python, Java, SQL, HTML)

Öppen för alla
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