Product Owner – Strategy and Business Planning, Group Digital, Ingka Group

WHY WE WILL LOVE YOU

At IKEA, you’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Our different views, backgrounds, and personalities make us better understand our customers, give us more fun at work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.

We believe you share our IKEA values and that you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer. You enjoy a real digital challenge, in an environment where everything is changing.

You thrive on working in a complex cross-functional environment and demonstrate how strategic thinking and deeply understanding customer needs can help creating products that customers love. You are passionate about working with other cultures but also like the idea of joining one of retail’s biggest transformations out there.

A DAY IN YOUR LIFE WITH US

On a day to day basis you improve the customer experience in the physical IKEA stores with state-of-the-art digital solutions. More specifically, you will help customers to explore the range and to immersively plan and design their dream homes in an omni-channel way.

You will be part of the Strategy and Business Planning team, where you work side-by-side with engineers, data analysts, designers and many retail stakeholders around the world to define and implement the Product Strategy. Strategy and Business Planning provides data and insight to help colleagues across IKEA take good decisions to operate IKEA on a day to day basis and design the business model for the IKEA of the future. We manage analytics solutions for many different areas in IKEA including: business steering, new business model development, performance management, understanding customer behaviour across channels, commercial planning, media planning, sustainability analytics and more.

We are looking for Product Owners who have:

• At least 5 years of experience in Product Management
• experience working with business analytics and decision making, especially in a retail context
• experience setting up and managing agile organisations
• innovative mindset and curiosity about how to design the omnichannel IKEA of the future and provide the insight to inspire others to do the same
• sound technical background, able to lead diverse product teams composed of colleagues from product, engineering, data and analytics and UX practices. We elaborate and define our users’ digital product needs by very rapidly building minimum viable products which inspire and demonstrate what can be achieved.

You will:

• Set the Product Strategy to help customers explore the range and plan & design their dream home
• Orchestrate stakeholders and initiatives to ensure a seamless customer experience
• Define Objectives and Key Results for cross functional product teams and give visibility of progress to stakeholders
• Invite stakeholders to contribute to the backlog, transparently prioritising based on expected impact
• Quantify customer needs and business opportunities with quantitative and qualitative research
• Leverage customer insights and retail knowledge in the company to create high quality products
• Create an agile way of working with the product teams to continuously improve the delivery phase

This role is an open-ended contract and will be located in Malmö, Sweden.

TOGETHER AS A TEAM

At IKEA we believe in people and that we are always better together. Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.