Technical Prooduct Specialist

Snow’s mission is to stop organizations overpaying for the software they use, today and tomorrow. We help organizations optimize software availability, compliance and cost savings through delivery of on premise and cloud-based Software Asset Management solutions. Today we are the largest and most successful dedicated developer of SAM solutions with staff all over the world in regional locations. To sustain our explosive growth, we are looking for the brightest, and most highly-skilled people who have their best work ahead of them. Now is the right time to join Snow.

As a Senior Technical Product Specialist you will be an important member of the global support team, where Snow Software works to help international clients and partners with advanced cases regarding the license manage systems, both in terms of technology and usage. It’s also the Support team’s responsibility to manage the in-house IT-operations. The various cases involve advanced troubleshooting and require your deep technical knowledge. Your employment will start with a training program and easier tasks that will over time become more advanced, as your competence increases.

This role requires you to be service minded and driven in your problem solving. You are highly organized and thorough. You are outgoing and able to communicate technical information in an educational way, both in Swedish and English. The product is developing quickly, which means you have to be curious and driven to always improve your knowledge. As every case is unique, you take initiatives to find useful information on your own. You need to be both patient and thrive in a rapidly changing environment, as each case varies in size and technical depth.

Furthermore, you have a good technical background and you work or have worked with technical support, alternatively application management for more than 3 years. You have good knowledge of Microsoft SQL Server (Scripting, TSQL) and Windows Server (PowerShell, IIS/Web Services). We see it as a bonus if you have some knowlege of Software development, Oracle, Linux /Unix /Mac, Microsoft SCCM and/or License Management.

We are a successful business in an international environment that's growing rapidly, where you as an employee have the ability to influence the business and your own professional growth. There are opportunities to work abroad and only you set the limits for your goals. You get to work with helpful, down to earth people in a very positive environment, both inside and outside your team. We offer our employees excellent benefits.

In this recruitment Snow Software is cooperating with Testhuset, http://www.testhuset.com. If you have any questions you are welcome to contact Bengt Libäck at 010-410 14 21 or Anders Fridh at 010-410 14 32.