UX/UI Designer

As UX/UI Designer you will be a subject matter expert and customer advocate in developing the future Stena Line user experience across our new website and other digital touchpoints, creating a consistent and seamless customer experience. You will be involved in scoping, planning and leading UX activities from start to finish and (advocate for best research practices and a) user-centered design process. This also involves being a link between business stakeholders, graphical designers and technical teams (incl. UI designers/developers) to influence decisions from a user experience perspective. 

Other key responsibilities: 
- Developing and visualizing the user experience by creating mock-ups, wireframes, interactive prototypes, etc. 
- Design functions supporting our customer acquisition-, conversion-, upsell- and retention strategies
- Work with and help develop Stena Line’s UI library and Design System using Adobe XD
- Contribute to high paced agile development and short go to market time - from idea/insight, to prototype/test and customer feedback very quickly to constantly learn and gain new insights and deliver value.
- Deliver according to the Stena Line brand strategy, communication platform, including look and feel, personality, tone of voice and brand positioning
- Integrate user research and usability testing into current design and product development process and lead all phases of user research (recruiting, scheduling and test scripts or survey development)
- Set up and run qualitative user tests to continuously improve new and existing features and solutions to create enhanced customer experience

What you will experience
Stena Line exists to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

Stena Line wants to continue to be a safe, flexible and attractive employer and have now introduced a flexible workplace for our office employees. We believe a hybrid solution between the office and working remote will create the best environment for us to be creative, productive and find a work-life balance creating magic today and tomorrow.

Who are you?
At Stena Line your personality matters as much as how good you are at what you do. We are looking for someone that sees opportunities rather than obstacles. You approach given tasks with an analytical mindset with the ability to identify and understand patterns and translate them. We also hope you have a solid grasp and understanding of interaction design and information architecture. In this role you will be our most experienced person, therefore you need to have the ability to collaborate, influence & inspire work teams to achieve set goals & targets.

Qualifications
- Experience from e-commerce
- Experience from working with different CMS tools
- Proficiency and good understanding in working with Design Systems built in Adobe XD or similar tools such as Figma, Sketch, InVision etc.
- Experience throughout all phases of the UX chain; design strategy, concepting, planning, user research, UI design.
- Understanding how to meet business objectives and user needs and then transfer findings into a great user experience.
- Experience of designer-to-developer handoff techniques
- University degree in interaction design/UX  or a related subject, or a few years of relevant work experience.
- Experience from development is a plus
- Fluent in English and knowledge in Swedish

Interested? 
This is a full-time, permanent position based in Gothenburg within our Digital Experience & Omnichannel team. To apply, please register your profile and send in your application in English as soon as possible but no later than the 22th of September, 2022. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service. We have collective bargaining agreements with Unionen, among others, who you can contact for more information. 

If you have any questions regarding the position you are welcome to contact Louise Oltander, Tech Lead, at [email protected] or about the recruitment process you are welcome to contact Anna Svedberg, Talent Acquisition Partner, [email protected]. 

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment. 

About Stena Line
As the leader of sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 4300 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company. As a company, we are on an exciting journey driven by technology and new digital habits, developing our business to create outcomes that matter to our customers. The journey starts with us.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.