Senior Lead Designer

Who we are
Tactel is a digital interaction studio. We contribute with insights, design and technology that brings our customers closer to their customers. We are often involved early in the process of problem solving or finding new business opportunities. To create a great service you need to know why and for whom. Therefore all our projects start with insights, and in turn, insights always start with empathy. This is where You come into the picture!

The Tactel design team
The Tactel design team is a group of 18 happy and passionate designers, with a wide set of skills. We are engaged in both projects and products, often working closely with other designers and developers, always underpinned by the strong Tactel culture of kindness, empathy and knowledge sharing. This way, we continuously learn from each other, get inspired, keep up with a high design standard, and together discover new tools and trends.

What you will do
Working as a Senior Lead Designer at Tactel, you will lead and contribute to creating both new innovative services and products as well as already existing services. You will take an active role in design work, leading, coaching and challenging your fellow designers. You may also prepare and lead local and international customer workshops, both live and digitally, with the purpose to help drive, inspire and challenge the participants to co-create innovative solutions, or to get to know the customer (most often an international airline) to be able to compose the best solution for their business.

In this role, understanding and conveying the “bigger picture” to all stakeholders is key but you’ll also get the chance to work on the design details based on your background. You’ll be doing a variety of activities, ranging from brainstorming and creating concepts and logic for new innovative services and products, to contributing or leading the design work of digital products for an international airline. Your role will also include offering your UX expertise and support in sales situations.

What you need to have to succeed in this role:

- Documented experience leading designers and design work in design projects
- Documented experience in user-centred activities such as service design, interviews, and user testing
- Strategic skills and the ability to understand and meet client goals
- Experience in planning and leading remote and live workshops, in international environments
- Ability to explain design and concepts objectively and convincingly in a way that is easy for anyone to understand
- Leadership skills to be able to motivate and lead your team in the concept-creation phase.
- Native or bilingual English and Swedish
- Willingness to travel internationally

Perks we offer
Besides great coworkers, challenging and rewarding work and an inspiring environment, we also offer the following perks and benefits:

- Flexible working hours
- 30 days of vacation + compensation for overtime & travel time
- Pension plan and insurances
- Breakfast and fruit every day and unlimited amounts of coffee
- A generous "friskvårdsbidrag" of 5000 kr
- Computer and phone of your choice with calls/sms/data included
- Panasonic employee discount
- Extra compensation when on longer parental leave
- Yearly conference trip with the whole company
- Lots of social activities such as afterworks, team-fun, exercise-classes, yearly conference trip etc.

Read more about working at Tactel here (https://tactel.se/sv/jobba-har/).