Application Technician Store

Founded in 1953 in Gothenburg, Sweden, the Kappahl Group is a leading fashion chain in the Nordics, with around 370 Kappahl and Newbie stores, and Shop Online in Sweden, Norway, Finland, Denmark, Poland and the UK.

The Kappahl team consists of some 4,000 colleagues at 400 workplaces in 10 countries, all with different backgrounds, ages, skills and styles. Our common motivation is to offer fashion fit for life to a wide variety of people and lifestyles. A Responsible Fashion that that feels right, for the bearer and for the world we live in. Today, 70% of the products are labelled as more sustainable. Kappahl’s goal is for 100% to be made of more sustainable materials by 2025.
More information at http://www.kappahl.com.

Are you driven by solving problems in everyday life and having broad contact areas? Do you want to come along on our digitization journey that will give Kappahl access to the newest technology and equip us for the future? We are now looking for an Application Technician who wants to simplify everyday life for our colleagues!

We offer you As an Application Technician you will be part of our Store team of seven people as an Application Technician. In your role, you are the first point of contact for our store staff for technical questions or problems, primarily via through phone and our case system. Together, you in the store team are responsible for the IT that is in our physical stores, such as cash register systems, peripherals and other systems that the stores need to do in their daily work. You are independently responsible for collecting the information needed to be able to handle the mattercase, to conduct an analysis and investigation of where the problem may lie. You document and secure handover to your colleagues so that the support is always as efficient as possible for the store.

Your profile We are looking for you who would like for you to have a few years´ experience of working in support with a focus on IT. Post- secondary education in IT is a meritorious. Previous experience with store system, such as cash registers is advantageous, as well as experience in SQL, Power Shell and analysis of error logs. Knowledge of Norwegian, Finnish and Polish is a meritn advantage. The pace is fast, so we like to see candidates who appreciate having many irons in the fire. Of course, you communicate messages and information in simple and clear way in writing and speech, both in Swedish and English.

As person, you are social and service-oriented and find it easy to talk to new people. You take great responsibility in your work and have a high degree of accuracy in what you do. You are good at pushing your work forward yourself and taking responsibility for following processes and working methods being followed. You like to collaborate and have a genuine interest in finding the best solutions for the store. It is also important that you are solution-oriented and dare to ask the right questions, as well as have the ability to determine when your help is not sufficient and the case needs to be taken further.

You recognize yourself in our values – Inclusive, Courageous and Joyful!

Are you interested? The position is full-time temporary position for 6 months with placement at our Head Office in Mölndal. Kappahl wants to be A Place To Belong therefore we work with a hybrid working environment. This means you can work remotely if it suitable for your schedule.
Kappahl celebrate diversity and strive to eliminate all forms of discrimination. We are committed to creating an inclusive environment for all employees and candidates.

You apply easily by attaching your CV (please refrain from sending us your personal letter). We apply continuous selection. We look forward to your application as soon as possible, but no later than the 9 th  of November, via  http://www.kappahl.se/lediga-jobb .

If you have protected identity contact  [email protected] , and you will get help with submitting your application.

Contact information If you have any questions regarding the position, you are most welcome to contact Jenny Jidborn, IT manager,  [email protected]   

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