Cloud Operations Engineer (AWS)

We are looking for a Cloud Operations Engineer to become a member of Calabrio's Stockholm Cloud Operations team. In this role, you'll focus on cloud and solution administrative efforts, in support of operational excellence for our Cloud Environments and Infrastructure. You'll perform operational tasks including (but not limited to) overseeing system automation tasks, system planning, support, monitoring, platform monitoring, diagnostics, and troubleshooting. You'll also be influential in the design and implementation of operational procedures and policies.

What You'll Be Doing:

• Maintain system software to latest versions and patch release levels
• Support platform technologies, tools, and assets
• Proactively monitor environment utilizing best practices
• Learn other technologies as necessary to maintain and support other application platforms
• Maintain and upgrade customer databases (SQL Server & Aurora PostgreSQL) and underlying technologies
• Use and propose enhancements to deployment pipelines with orchestrators such as Azure DevOps (ADO) or comparable tools
• Use and propose enhancements to Infrastructure as Code configurations with Terraform
• Perform Unix/Windows server and application instance management
• Monitor and report on capacity for both organic growth and new business to the environment
• Maintain operational, configuration and other procedures
• Expand knowledge of programming techniques and databases
• Work to continually to develop and improve processes, methodologies, and approaches
• Perform application release deployments and provide continuous process improvement for application releases
• Learn from continuous improvement. Share knowledge and mentor other team members.
• Monitor and Resolve incoming support related work items and partner as needed other team members

Must Haves:

Demonstrated experience with most Amazon Web Services (AWS) such as:

• Elastic Compute Cloud (EC2)
• Simple Storage Service (S3)
• Relational Database Service (RDS)
• Elastic Container Service (ECS)
• Autoscaling Groups and Spot Instances
• Elastic Kubernetes Service (EKS)
• AWS networking fundamentals (VPCs and peering, NAT Gateways, public and private addressing)
• Systems Manager (SSM)
• Kinesis and Firehose
• Elasticsearch
• CloudFormation
• Experience in migrating from on-premises technologies to cloud-native technologies
• Experience in Linux and Windows administration, support, and build in a cloud environment
• Experience with Infrastructure as Code tools and processes such as Terraform, CloudFormation, or Azure Resource Manager (ARM) templates
• Exposure to fundamental Java (Apache Tomcat) and .Net Core code and applications