Technical Writer (Software)

Job Description

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

We are seeking a Technical Writer for Software to become part of a fast-growing technical documentation team within our TechDoc Group. We are looking for a writer who is passionate about simplifying complex technical information with eyes for details and thrives in pressure. Does this sound like something for you? Then we would love to hear from you!

What you’ll do

We produce and maintain customer-facing user documentation that supports products manufactured at all Cytiva locations. This position will be responsible for the creation of customer-facing user documentation in a manner that meets corporate standards and style.

• Research, write, edit, review, proof-read, and publish end-user documentation to ensure completeness, accuracy, validity, and clarity of information for digital and/or print production in line with corporate standards for style, branding and quality, legal guidelines, and regulatory requirements.
• Work with other functions (such as product management, research & development, customized products, regulatory, manufacturing, and project management office) for the timely and cost-effective production of new documents and maintenance of existing documents.
• Fulfil end-user documentation assignments such as production of new technical documentation for new product introductions (NPIs) or updates of existing technical documentation.
• Estimate and schedule the time required to complete assignments and provide regular updates of progress.
• Update appropriate databases and inform appropriate functions of the availability of new and revised documents
• Assist in the definition of development tools and platforms for efficient production and maintenance of end-user documentation and instructions.

Who you are

• MSc degree preferably in IT/Computer science/software engineering/Life Science, or related field; or BSc Science preferably IT/Computer science/software engineering/Life Science or related field with relevant work experience.
• 2+ years of progressively responsible experience in the writing, editing, and production of technical documentation (e.g., software manuals).
• Excellent written and verbal communication skills; demonstrated ability in original technical writing, document organization, document reorganization; experience editing others’ work.
• Experience in software documentation desirable.
• Experience of SDL Tridion or other XML based Content Management Systems.
• Proficient in desktop publishing tools for example Adobe InDesign, Photoshop and Illustrator.
• Experience in HTML/CSS.
• Fluent in English.

Desired additional skills

• Knowledge of the Cytiva products.
• Strong communication, interpersonal, analytical, and problem-solving skills
• Excellent organizational skills, attention to detail, initiative.
• Capability to work independently and as part of a team, partnering marketing, product management, and scientific staff.
• Ability to pursue tasks to completion, results oriented. Ability to work on multiple parallel projects and with competing priorities.
• Experience of CAD related tools.
• Experience in video editing is considered a merit.