UX Lead - Public web

Are you an experienced Design Leader and expert in creating impactful user experiences for public websites?

Who are you? And how can you make an impact?

You are a seriously experienced designer with a passion for creating exceptional user experiences on the web. You have a keen eye for designing intuitive user interfaces that drive engagement and delivers business impact. You are used to dealing with all types of stakeholders, and you have a proven track-record of making business impact by design. You have a strong understanding of what builds a brand online and how to build it. You are used to working according to atomic design principles, with design systems and understand content and the content creation process.

As UX Lead, you will play a vital part in delivering a seamless user experience for our public websites. Your role includes introducing new functionalities, optimizing for conversion, and catering to both existing customers and new users.

Your responsibilities will include:

• Conducting UX activities to support development and maintenance of our public websites, ensuring user-friendly and intuitive interfaces.
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• Coaching and mentoring product owners, scrum masters, and development teams in adopting User Centered Design methodologies, fostering effective teams that prioritize delivering business value while meeting user needs.
• Driving the overall maturity level of our UX practices and continuously monitoring the usability performance of our public websites.
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• Collaborating with stakeholders and executive management teams to ensure a high-quality quality User Experience across our web operations.
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• Providing training and guidance to team members as needed, ensuring they have the necessary skills and knowledge to deliver exceptional user experiences.
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• Demonstrating experience in working with web applications and designing user experiences for multiple viewports and devices, with a specific focus on public web environments.
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• Familiarity with agile delivery methodologies and experience working in fast-paced, iterative development cycles.

You have prior experience with large organizations and complex projects. You understand what it entails to work in a digital product centric operating model. You are outcome oriented and a trusted partner to people at all levels of the organization, you support other designers in their quest of excellence, and you actively contribute to stakeholder’s product visions, strategy, and delivery to realize business value. There is only one goal – to help shape the future of our public websites while coaching and guiding our teams towards excellence in user-centered design.

This is us, your new colleagues

The User Experience Design Chapter in Digital Delivery collaborates with other parts of the organization, to foster an environment where ideas, thoughts and opinions can be shared. We are team players with common ambitions, and we win together by uncovering user needs through collected data and inputs to improve the usability of products and services across the Volvo Group. Our UX Design Chapter team are tasked with securing consistent user experience, interaction and visual treatment across products and services, considering a cohesive holistic experience that is findable, credible, accessible, useful, useable, and desirable.

Ready to shape tomorrow’s society together with us?

Are you as passionate about making an impact by design as we are? Are you thriving in the orchestration and facilitation of business, people, and processes, in order to amplify the value of design at scale? Are you keen to share your in-depth experiences and foster an environment where ideas, thoughts and opinions can be shared?

Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.