QA Engineer

We at the Calling team deliver on our mission to provide trust by making communication safe and efficient. Awesome Calling experience for everyone’s calling needs is essential for our success and for our users’ satisfaction. Calling Team is one of the core teams of Truecaller.

As a QA Engineer in the calling team, you will be responsible for ensuring the quality of the team's products and services. The role involves leading the testing efforts, developing and executing test plans, and working closely with the development team to identify and resolve issues. The Senior QA will also work towards unlocking user growth and improving retention by leveraging their technical expertise to identify opportunities for optimization and enhancement.

What do we expect from you:

• 3+ years of experience in testing mobile applications
• Strong technical and troubleshooting skills and excellent manual testing skills
• Knowledge of key Android OS functionalities like Notifications, Theming, Localization, Permissions, Multi-tasking, Background Job scheduling, etc
• Ability to communicate technical issues in a clear and concise manner
• Proactively look at gaps in the process or tooling and suggest necessary solutions.
• Experience with Issue & Project Tracking Software - JIRA
• Experience with Android Studio, ADB, and other Android tooling

What will you work on:

• Identify test activities and test dependencies that span across the backend and frontend domain to ensure the end-to-end quality
• Coordinate/coach the developer’s participation in the team's test activities
• Be the gatekeeper for all team deliverables agreed quality levels to ensure that acceptance criteria and definition of done are met before a task is closed
• Testing according to the instructions and will be performing additional exploratory testing of broader changes. Also analyze, qualify, and confirm the queries and bug reports coming from the external testing teams and customer support teams, and escalate issues where necessary.
• Reflect all changes in the app’s behavior and functionality into the regression test suites. Continuously use and test the app to discover issues before anyone else does. As such, be the gatekeeper of the quality of the features and value we produce.
• Participate with feedback on product ideas and raise concerns about risks related to both the product and the ways of working.

It would be great if you also have:

• Startup experience
• Programming experience to be able to identify the causes of problems in the code base and communicate efficiently with developers
• Experience with tools like Postman, Charles Proxy, or similar
• Understanding and hands-on experience in UI test automation on mobile platforms and Android testing frameworks such are Espresso and Appium
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