UX/UI Designer for Telia Finance

We are seeking a highly motivated and experienced UX Designer and Researcher to join our team and help us create the best products for our customers. If you want to work in a cross-functional development team, focusing on the user interface and user experience, then this could be the role for you!

The role

One of Telia Finances core product it our Credit Account that offers a flexible credit facility to the customers who buy Telia products. In the role as a UX/UI developer and researcher at Telia Finance you will work with our B2C products, where we have our in-house developed Checkout and Customer portal.

In this role, you will be responsible for creating exceptional user experiences through user-centered design principles and in-depth user research. You will collaborate closely with cross-functional teams to ensure our products and services are intuitive, engaging, and meet user needs.

Key Responsibilities:

User Research:

• Plan, conduct, and analyze user research to gain insights into user behavior, preferences, and pain points.
• Create and maintain user personas, user journey maps, and usability reports.
• Identify opportunities for improvements based on user feedback and data analysis.

UX Design:

• Design intuitive and aesthetically pleasing user interfaces that align with brand guidelines
• Develop wireframes, prototypes, and interactive mockups to communicate design concepts
• Collaborate with developers to ensure seamless implementation of designs

Usability Testing:

• Plan and execute usability testing sessions to evaluate product usability and identify areas for enhancement
• Synthesize findings from usability tests and recommend design improvements

Information Architecture:

• Create and maintain information architecture that enhances content organization and navigation
• Ensure content and features are logically structured for optimal user engagement.

Interaction Design:

• Define and document user interactions, workflows, and micro-interactions
• Optimize user interfaces for various devices and platforms, including mobile and desktop

Accessibility and Inclusivity:

• Advocate for and implement accessibility best practices (e.g., WCAG) to ensure products are usable by all users, including those with disabilities.

Cross-Functional Collaboration:

• Work closely with product owners, developers, and other stakeholders to align design efforts with business goals
• Communicate design decisions effectively and present research findings to team members

Continuous Learning:

• Stay up to date with industry trends, best practices, and emerging technologies in UX design and research
• Share knowledge and insights with the team to foster a culture of learning and innovation.

Is this you?

• Bachelor's or master's degree in graphic design, interaction design, computer science or any such related field
• Proven experience as a UX Designer and Researcher, including a portfolio showcasing a range of projects
• Proficiency in UX/UI design tools such as Sketch, Adobe XD, Figma, or similar
• Strong understanding of user-centered design principles and methodologies
• Experience with user research techniques, including surveys, interviews, usability testing, and data analysis
• Knowledge of web and mobile design standards, responsive design, and accessibility guidelines
• Excellent communication and collaboration skill in English
• Ability to work in a fast-paced, agile environment and adapt to changing priorities
• Experience with Payments and Telecom is considered a plus
• Familiarity with front-end development technologies is a plus.

Telia Finance is more than a workplace

At Telia Finance, we will give you the tools and support you need to grow both professionally and personally. We can offer you your next big opportunity in a creative, motivating, and welcoming company where everyone can be themselves, with equal access to opportunities.

In addition to an attractive and inclusive work environment, we also enable flexibility and offer a wide variety of employee benefits, for example:

• As a Telia employee, you receive four half-days off work in conjunction with holidays every year. This means your workday is shortened by four hours on four different occasions, which amounts to 16 hours of extra time off to look forward to.
• Telia offers a supplementary parental benefit for 180 days per child which can bring compensation up to 90 % of your salary.
• All employees have a reduction of working hours of 65 minutes per week (in total 56,3 hours per year when working 100%).
• All employees can sign up for Telia’s own services with discounts, ex. mobile subscriptions, broadband packages and TV packages, Play+. You have also as an employee a 10 % discount on the majority of products in Telia stores.
• Wellness and Massage allowance, yearly bonus, ITP pension, 30 days' vacation, collective agreement.

What happens next?

If you find this interesting, don’t hesitate to apply!

Selection will take place on an ongoing basis and this position might be filled before the application deadline 2023-11-20. In the last steps of the recruitment process, required controls will be performed. We welcome applicants with different backgrounds and nationalities, but we do require you to have the relevant work permits for Sweden.

If you have any questions or just want to hear more, reach out to our recruiter Ebba at [email protected].

In the last steps, required controls will be performed.

We look forward to receiving your application!

Welcome to Telia Finance – Join us and make better happen!