Head of Consumer Experience

We are looking for an experienced product leader passionate about incorporating human-centered perspectives into digital product and service visions and strategies, emphasizing an end-to-end journey mindset. You are passionate about ensuring UX is a consistent part of the development process, throughout the digital product and service lifecycle. You see it as a personal mission to drive UX maturity and increase the wider organization’s understanding of UX and how and when to employ UX resources and methods in the service of business goals.

You will be:

• Own and set the overall consumer domain roadmap, vision, and KPIs together with your team team and key stakeholders
• Work closely with the Engineering manager of the domain to set a joint staffing plan and ways of working and review the domain budget
• Coach your team members in ways of working and daily work
• Be the expert in your product domain and drive strategic communication toward senior management
• Follow the market & competition landscape closely
• Set up a clear plan on how to work with Qualitative & quantitative insights to improve your product domain quality

You are:

• Experienced in building fantastic products your customers have loved
• Experienced in building strong, agile, and consumer-focused product teams
• Experienced of working in a fast-moving environment/scaleup
• Experienced of working within the financial industry, where any experience of lending products is a great advantage

Qliro is the place for curious, passionate people who love collaboration. Together we have the power to create wow in everything we do. Feel comfortable being you, bringing your own unique perspectives. At Qliro there is a place for you whoever you are. Differences are a strength. We love flexibility and remote work, we also believe in the power of meeting in real life. With a mix of working remotely and collaborating in the office, we believe in a flexible workplace that suits you and Qliro.