ServiceNow Software Engineer

Are you looking for an opportunity to be part of IAM domain supporting IT service management to automate business processes? Custom applications to enhance the platforms?
In Swedbank you have the opportunity to:

- Work in a large and complex finance infrastructure.

- Co-operate closely with team members in managing and maintaining solutions for customer security.

- Maintain excellent quality of service in the area.

- Be part of our Agile journey, using DevSecOps practices to enable faster value delivery, optimization of security processes protecting customer transactions.

- Protect our Cloud journey using its security solutions to deliver value based on Product area roadmap.

- Be an important success factor for the bank and for your career.

What is needed in this role:

- Designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform.

- Configure and maintain data integration between ServiceNow and other systems.

- Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.

- Provide support and maintenance for the solutions they create.

- Knowledge with ServiceNow Platform as well as technologies such as JavaScript, PowerShell and SQL.

- Knowledge in API integrations with other systems.

- Strong understanding of Agile methodologies such as Scrum and Kanban.

- Experiences with working with end users/ team members to understand their needs, design and build solutions, and implement and test them.

- Experience with the development of ServiceNow ITSM modules such as Incident Management, Problem Management and Knowledge Management, etc.

- Strong troubleshooting, problem solving, mathematical, and analytical skills and are able to communicate effectively both orally and writing.

- Ability to work independently.

- Degree in IT or related field.

- Preferred to have ServiceNow CSA (Certified System Administrator).

- +3 years’ experience working in ServiceNow Platform.

- UX (User Experience) skills preferable.

- Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture.

- Team-oriented, good communication skills.

- Strong ethics, moral and integrity.

- Strong motivation and encouragement to be part of our development in the customer journey.

- Be a true team player, eager to solve challenges and share knowledge with your team.

- Proactively give feedback on the services and deliveries.

- Self-structured/ Organized person.

- Fluent in English, write and speak.

What we offer when you join us:
- An open, simple and caring culture.
- Opportunity to create the best experience for our customers.
- An international, sustainable and inclusive work environment.
- Development opportunities and advancement in your career.
- Flexible working options.
- Access to Group performance program, company pension plan, optional health insurance, and other benefits (https://www.swedbank.com/work-with-us/compensation-and-benefits.html).

Join our team and...
My aim is to build the best team making use of Agile methodologies.
For that, I believe in developing people and encourage employees to reach their full potential.

You will work closely together with highly skilled, ambitious and experienced colleagues who will help and push you to the next level. You will be part of a positive, innovative and target oriented agile team. As group we are open, simple and caring and the atmosphere is warm and welcoming. We challenge obstacles together and we succeed or fail as a team.

As a manager I am positive, committed and believe in a coaching leadership. I enjoy seeing people develop and reach their individual goals. I work for an open and positive climate where everyone is involved and contributes to the team's development. I expect my team colleagues to take responsibility, have a positive attitude and live up to our values and that we together move our business forward.

Be part of international team of professionals, who are jointly delivering challenging missions, maximizing customer value and increasing Swedbank’s competitive advantage.

Ps. Does this sound something for you? If yes, try investing a few minutes to share why in a cover letter. It would mean a lot to me!". Rasha Hana, your future leader

We look forward to receiving your application by 30.11.2023.
Location: Stockholm, Riga, Tallinn or Vilnius

Contacts

Recruiting manager: Rasha Hana +46 73 7594535

SACO: Camilla Ivarsson +46 8 5859 4437

Finansförbundet: Jonas Nyström, +46 8 585 946 52

If you are employed in Estonia, please note that the salary offered for this position ranges from 2950-4450 EUR gross i.e. before taxes. Read more here.

If you are to be employed in Latvia, please note that the salary offered for this position ranges from 2700-4100 EUR gross i.e. before taxes. Read more here (https://jobs.swedbank.com/pages/employment-in-latvia-and-lithuania?preview=true).

If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 3200-4800 EUR gross i.e. before taxes. Read more here (https://jobs.swedbank.com/pages/employment-in-latvia-and-lithuania?preview=true).

We may begin the selection during the application period, so we welcome your application as soon as possible.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.