User Experience Lead

Volvo Cars - Driving change together
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations so you can reach your full potential.
For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You’ll also enjoy a culture and benefits package that’s made us one of the world’s most awarded and progressive employers.
By 2025, we aim to sell 1.2 million cars annually, 50% of which will be electric vehicles and sold directly to customers through digital channels. Join us on the journey of a lifetime as we create the driving and electrification technologies of tomorrow.

What’s in it for you?
We are looking for a senior user experience professional who thrives seeing others happier and more productive because of your work! Not only are you creative and inquisitive, you also like the challenge of finding solutions to user, business and technical needs. If this sounds like you, we’d love to include you in our newly established Digital Workplace Experience team.
We are on a change path shifting from focusing on technology to focusing on improving user journeys. To enable this change, you will team up with product managers, technical experts and other digital experience professionals, advocating for a user centric approach in everything we do.  
What you’ll do 

As one of three user experience leads, you will focus on the digital workplace user experience including; hardware, software applications, collaboration tools, operating systems and online/onsite support. You’ll be representing the user perspective in setting priorities, scoping and facilitating research and leverage methods to ensure a good user experience for people at Volvo Cars. Moreover, you will:  
* Support different teams to engage in research methods and understand the design process with an influential, collaborative attitude
* Be an advocate for design thinking in small and large deliveries
* Demonstrate broad experience in different UX perspectives, act as strategic lead, drive user research along with a hands-on approach
* Perform suitable user research, evaluate results, propose and test solutions. Work closely with product teams and leaders, communicating complex information in a clear manner. 

What you'll bring
We believe you will need the following experience to be successful in this role: 
* Solid UX research or related experience, including skills in leading and coordinating digital experience initiatives
* Strong communication skills, both verbal and written, in English
* Prior experience with large organizations and complex projects

You are outcome oriented and a trusted partner to people at all levels of the organization, and you actively contribute to your stakeholder’s objectives and delivery. You thrive in collaborating towards common ambitions, uncovering user needs through collected data and inputs to improve the user journeys across Volvo Cars. With your knowledge in cognitive psychology, usablity and human behavior, you put yourself in the user’s shoes to interpret user actions and reactions. Always striving to include and organize user feedback, to secure the people side of the digital process. You understand the importance of change management in digital deliveries. 
Want to know more? We hope so
We’re excited to receive and review your application. Kindly apply for this position through our jobs portal, enclosing your CV in English by no later than 5th of February 2024. We will not accept applications via email. Please note that selections will be running continuously so don’t delay with your application. 
For questions about the position, you are welcome to contact hiring manager Jenny Johannesson at [email protected]. For questions regarding the recruitment process, please contact Senior Recruiter Jonathan Allirol at [email protected]. 
Welcome with your application!