System Reliability Engineer

The European Spallation Source ERIC (ESS) in Lund, Sweden, is one of the largest science and technology infrastructure projects being built today. The project includes the most powerful linear proton accelerator ever built, a five-tonne, helium-cooled tungsten target wheel, 15 state-of-the-art neutron instruments, a suite of laboratories, and a supercomputing data management and software development centre. In the context of its history and future as a scientific organisation, however, it is more than the sum of its parts. It is a brand new Big Science organisation and we are building it from the ground up.  

Come and build the future of Science with us!  

About the role 

We are now looking to appoint a System Reliability Engineer to our Controls Infrastructure Group, within our IT Division. The System Reliability Engineer will work in a functional unit consisting of five members of staff. The team is tight-knit, collaborative and supportive. 

Tasks and responsibilities include to: 

• Build and maintain relationships with facilities team in locations where IT server equipment is hosted and carry out firmware upgrades, and supervise hardware repairs.
• Monitor and report on key metrics across server rooms, including temperature, humidity, cooling performance, space utilization and power and develop good working relationships with stakeholders, while maintaining a firm approach to policy and process enforcement.
• Plan and physically install and maintain data centre servers (compute, virtualisation and storage) as well as deploy and maintain Linux operating systems and associated infrastructure software.
• Maintain up to date system documentation (inventory, vendor support contact information, system architecture and topology) and ensure that the change management and issue tracking processes are adhered to.
• Provide support and maintenance of existing and future server, storage and related applications for performance monitoring.

This is a 3-year fixed term position with the possibility of extension, based in Lund, Sweden. In the future, this role may require some on-call and/or shift work, which will be compensated for according to our collective agreement. We need someone who can start as soon as practically possible. 

About you 

Ideally you have a higher technical diploma or equivalent relevant experience in the field of ICT (Information and Communication Technologies) or a related field, or equivalent working experience. You have several years’ experience from the tasks above and you are comfortable with using the Linux command line interface and distributions such as RedHat or Debian, are familiar with the Bash shell or Python and Infrastructure as Code (IaaC) such as Ansible, Puppet or Terraform as well as familiarity with storage technologies such as ZFS or distributed storage technologies such as Ceph or GPFS. You have worked in an international environment, for example within academia, R&D or industry. 

To thrive in this role, we believe that you enjoy communicating and collaborating with people of various backgrounds and areas of expertise. You enjoy finding and suggesting new solutions in a dynamic environment. With multiple projects you also have the ability to plan and organise your work. Last but not least you enjoy learning and have a great interest in technology.

Fluency in written and spoken English is a requirement, as it is the working language at ESS. 

What can we offer? 

Aside from the chance to work at a truly unique big science project, you can also expect:

• An opportunity to contribute to the future discoveries within neutron science.
• A stunning, brand new workplace filled with innovative minds and brilliant people from across the globe.
• A challenging, innovative and stimulating work environment.
• 25 days of annual leave, as well as more than 10 days of public holiday and company days off or days with limited working hours.
• Monthly pension contributions on top of your salary.
• Focus on work-life balance.
• Preventative healthcare benefit.
• Where applicable, relocation support and allowances may also be available.

Interested? We sure hope so. 

If you see yourself in what we’re looking for, please provide your CV and motivation letter in English by clicking on “apply” and following the instructions. Please note that we can only accept direct applications made via the ESS website. The last day to apply is 12 April, 2024.  

Certain roles at ESS require health and safety checks and/or security clearance procedures, which will be performed as part of the recruitment process.  

For more information regarding the recruitment process, please follow this link https://europeanspallationsource.se/ess-recruitment-process or contact Recruitment Officer Åsa Ander at [email protected]  

For further information regarding the position, please contact Hiring Manager Remy Mudingay at [email protected] 

For trade union information, please contact Unionen representative Mikael Johansson at [email protected] or SACO/Swedish Association of Graduate Engineers representative Marc Kickulies at [email protected]  

We look forward to receiving your application soon!