Senior Technical Service Engineer

This position will drive investigations and projects that benefit the service center and our customers. You will be a Subject Matter Expert in several aspects of our operational products, infrastructure, environments and configuration, serving as an adviser to other internal stakeholders in projects and programs as well as mentoring support specialists. This position will be responsible for the daily and long-term support and services to our operational customers.

You most likely have a Bachelors or Master’s degree within (or close to) the field of computer science. You have 6+ years of experience in a similar or software development role.

Technical challenges and technical solving problems excite you!

You are skilled at programming (preferably Python and/or Java) but don’t want to write code every day.

You enjoy a variety of challenges of a highly technical nature.

You take ownerships of issues and work well both independently and within a team.

You like to take a break from technical matters from time to time in order to enjoy some social interaction!

You have expert knowledge of Unix and/or Linux and shell scripting.

You have experience in one or more of the following areas:

- Distributed version control systems such as mercurial, git

- Customer relationships

- Messaging systems such as MQ, ActiveMQ, Qpid

- Databases (Oracle preferred)

- Univa Grid Engine

- Kerberos

- JBoss

At Jeppesen in Gothenburg, over 350 employees from over 30 countries develop, implement and support cutting-edge resource optimization systems for airlines and railways. We solve some of the most intricate problems you can imagine – in one of the most exciting and dynamic industries you can find. We are passionate about making the complex simple!

Jeppesen’s crew and fleet management solutions are mainly developed in Gothenburg, with support from our offices in Montreal, Singapore, and New York. Jeppesen has 3,500 employees worldwide and is headquartered in Denver, Colorado, USA. Founded on the production of aeronautical charts, the company celebrated 80 years of guiding pilots safely to their destinations in 2014. Jeppesen is a subsidiary of Boeing, the world’s leading aerospace company. Boeing is headquartered in Chicago, U.S.A., employing more than 160 000 people in 70 countries.