Senior IT Microsoft 365 Administrator

About Neko Health
Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is both convenient and affordable for the public. This requires completely reimagining the healthcare experience and incorporating the latest advances in sensors and AI. We are a remote first company, with headquarters in Stockholm and several clinics in different locations and has 40 employees across Europe.

We are now looking for a senior system administrator to join our team. You will report directly to the CTO and interact with our internal development teams and clinic managers and medical personnel.

About the role
In this role you will assist the CTO in defining the overall Internal IT strategy and execute and refine it. Which will include defining and deploying security measures and guidelines, managing user accounts and user lifecycle, groups, licenses, and ensuring data security and compliance with regulations. Define and follow up on key metrics for our internal IT infrastructure. Staying current with updates, upgrades, and new features in Microsoft 365, and evaluating the impact on the organization and its users. You will manage purchases and budget of equipment for the development teams and clinic personnel. You will also provide technical support to users and assist with training and adoption of Microsoft 365 services.

The HQ is in Stockholm, but it is not required to live there but some travel will be required in this role (maybe once per quarter) to visit new offices or new clinical sites added during the company´s expansion. The role is remote as long as you live inside the EU, but we prefer it if you live in Stockholm or Berlin since we have offices there.

What we are looking for
The Ideal candidate for this role has around 8 years in system administration roles and have experience of taking great responsibility. Experience in startup environments is a plus, so is having worked with highly technical, multidisciplinary teams since you will be communicating technical concepts to non-technical stakeholders. Since you will be interacting with people inside and outside the company, we highly value a service-minded person.

For this you will also need strong knowledge and hands-on experience in deploying, configuring, and managing Microsoft 365 services, including Microsoft Entra, Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business. Also experience in managing user account lifecycles and groups. We highly value experience with monitoring and troubleshooting with Microsoft 365 services and knowledge of Microsoft Azure Active Directory, PowerShell scripting, and other relevant technologies. Experience with Microsoft Purview or other Microsoft 365 compliance tools is a plus but not required.

Experience with onboarding remote users and giving remote technical support is a strong plus since we are a remote first company. In your role you will interact both with highly technical developers of our internal proprietary software and hardware systems and non-technical site managers of our clinics. You will also have to coordinate with the clinic expansion team to ensure that clinics can be bootstrapped quickly and efficiently.

About the Engineering Team
Distributed and Remote First

We are 40 full time engineers at the company, working from Berlin, Chamonix, Hamburg, Lisbon, Marseille, Vilnius, and Stockholm and spanning diverse disciplines such as Hardware Engineering, Firmware Development, Electrical Design, Algorithm Development, Machine Learning Development, Optronics Research, Frontend Development and more.

Our headquarters and our hardware development team are in Stockholm, Sweden.

We are a Remote First company; however, it is of course much easier to work remotely as a software engineer than a hardware or firmware engineer (since they require access to hardware or devices occasionally). Software engineers based in Stockholm work maybe one day a week or one day every two weeks from the office.

We meet a couple of times per year to get to know each other and have fun.

Organization and Way of Working
The engineering team is divided into smaller cross functional project teams that each focus on a specific goal or target, where some groups are long-lived, and some are short-lived, depending on how big the goal or deliverable is. We strive to create groups which are cross-functional and able to complete their goals without dependence on other teams, even though this is of course not always possible.

Groups track goals on a yearly and quarterly basis with goal follow-up across the entire engineering organization on a bi-weekly basis.

Most groups do internal planning on a bi-weekly basis, but in the end it's up to the group to decide how they want to work.

We have, however, mandated that all groups must present their progress or failures or hacks at our bi-weekly engineering demo, a fun meeting/presentation where we talk about everything from short-circuiting power-modules, how hard it is to calibrate cameras or align polygons in space, to neat new command line tools for operations, a new auth mechanism in the backend, a cool new way to visualize health data or a new feature which helps our doctors be more productive.

We have a flexible workplace that focuses on work/life balance, and we strongly believe in our mission but do not think that achieving it requires sacrificing everything else.